Broxton Leathers Return & Refund Policy

At Broxton Leathers, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer hassle-free returns and exchanges under the following conditions:

Eligibility for Returns & Exchanges

  • You must notify us within 30 days of receiving your order.

  • Items must be unworn, unwashed, and in original condition with all tags attached.

  • A valid proof of purchase (order receipt/invoice) is required.

  • Damaged or incorrect items will be replaced or refunded in full.

How to Initiate a Return or Exchange

  1. Contact Us – Email our customer support team at info@broxtonleathers.com within 30 days of delivery.

  2. Provide Details – Include:

    • Your order number

    • Clear photos of the item (if defective or incorrect)

    • Reason for return/exchange

    • Preferred resolution (refund or exchange for size/color)

Our Return Process

  • Request Review – Our team will respond within 24-48 hours with further instructions.

  • Return Shipment – Once approved, you’ll ship the item back to us.

  • Inspection – Our quality team will verify the item’s condition.

  • Refund/Exchange –

    • Refunds are processed within 7 business days after approval.

    • Exchanges are shipped within 15 business days after inspection.

Important Notes

  • Return shipping costs are the customer’s responsibility.

  • Exchanges may require additional shipping fees.

  • For sizing accuracy, please check our size guide before ordering.

Damaged or Incorrect Items?

If your order arrives defective or wrong, we’ll cover return shipping and arrange a free replacement or full refund.

Need Help?

For any questions, contact us at info@broxtonleathers.com. We’re here to ensure you love your Broxton Leathers experience!

(Note: This policy does not affect your statutory rights.)